HAPPY NEW YEAR FELLOW AVIATORS AND CHICKENS!

Shipping and Returns

Orders from within the US

Shipping time

All items will be shipped as standard mail via USPS or UPS. We usually ship our items within 3 workdays of receipt of your order. Should there be a delay, we will notify you per the email you provided (Please make sure you give us the right email!). The total shipping time depends on your location. In 99% of all cases the mailing will reach you in 1 to 2 weeks. In the unlikely event that you haven't received your order after two weeks, please be patient for another couple of days, because even if you contact us, there is no way we can speed things up. But so far, in all our business history, there has never been a case of a lost parcel. However, we will provide tracking info when your package leaves our warehouse which will be sent to the email address you provided.

Shipping and handling costs

We charge no handling fee and offer almost free shipping (only $0.99USD!) for orders of $60.00 USD or more! For all other orders, we have to add the shipping cost to the total amount of your order. Here is a list of the postage, depending on the order total:

Order total: Shipping cost

under $20USD: $3.95
$20.01 to $40: $4.95
$40.01 to $60: $5.95
orders over $60.00: only $0.99

Return Policy

The bottom line is we want you to be satisfied with your purchase. If you are not, for any reason, send it back. We will refund your money (total purchase price plus original shipping cost). Please do so within 7 days of receipt. And, by all means, let us know why you were dissatisfied. We do not refund shipping costs on refund/exchanges unless there was a processing error on our behalf. If such an error occurs, please contact us ASAP. The returned product should be in its original condition or as close to it as possible. T-shirts and clothing must be returned in a new, unworn, and unwashed condition. Original tags must still be attached. Pack your item(s) in a shipping box or envelope and insure your package to the full value of merchandise and return it to us using the delivery service of your choice. We are not responsible for lost or damaged return packages. We will notify you via email once your return has been processed

Orders from outside of the US

Shipping time

All items will be shipped as standard mail via USPS. We usually ship our items within 3 workdays of receipt of your order. Anytime this changes we will post it on the shop-homepage. The total shipping time depends on your location, the reliability of your local postal services and luck. In 99.9% of all cases the parcel has reached its goal, but we are unable to give you a guarantee and shipping times are hard to predict. E.g. shipments to Japan are known to be swift and reliable, whereas we have already had a parcel go missing in South Africa. We're working on adding a parcel delivery service feature as a shipping option, but until then you will have to try your luck. A little note on holiday shipping: If you are ordering internationally around the holidays, especially Christmas, make sure you do it early. "Chicken Wings" will not guarantee on-time delivery for any orders placed after November 26th. It's out of our hands at this point and it happens every year.

Orders to Canada and Mexico

Shipping and handling costs

We charge no handling fee, but have to add the shipping cost to the total amount of your order. For orders exceeding $100 USD, we offer a flat shipping rate of $29.95 USD. Here is a list of the postage, depending on the order total:

Order total: shipping cost

total under $20.00: $8.95
$20.01 to $40.00: $12.95
$40.01 to $60.00: $17.95
$60.01 to $100.00: $23.95
$100.01 and up: $29.95
for mass orders: ask us!

Orders from outside of the US (except CA and MX)

Shipping and handling costs

We charge no handling fee, but have to add the shipping cost to the total amount of your order. For orders exceeding 6lbs in total weight, we offer a flat shipping rate of USD 39.99. Here is a list of the postage, depending on the order total:

Order total: shipping cost

total under $20.00: $8.95
$20.01 to $40.00: $14.95
$40.01 to $60.00: $19.95
$60.01 and up: $39.95
for mass orders: ask us!

*Also, if you want to ship to certain countries where a lot of restrictions apply and which we don't ship to on regular bases (Africa, Asia), slightly higher charges may apply.

Return Policy

All orders can be cancelled for 100% refund prior to the time it has been prepared for shipment. Once an order has been prepared for shipment returns and exchanges must be completed according to our policy. We currently do not accept any returns nor give a money back guarantee on international shipments.